Terms of Service

By accessing and using the services provided by Anushthan Ujjain Global ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement.

These terms apply to all visitors, users, and others who access or use our astrology consultation services, puja services, and related offerings.

Anushthan Ujjain Global provides the following services:

• Vedic Astrology Consultations: Birth chart analysis, predictions, and guidance
• Business Astrology: Corporate timing, investment guidance, and market predictions
• Puja and Anushthan Services: Traditional Hindu rituals and ceremonies
• Gemstone Consultation: Recommendations for astrological gemstones
• Vastu Shastra Guidance: Space and architecture consultation
• Muhurat Services: Auspicious timing for important events

Booking and Scheduling:

• Consultations must be booked in advance through our official channels
• We offer video calls, phone consultations, and WhatsApp services
• Appointment times are confirmed in the client's local timezone
• Emergency consultations are available for premium clients

Consultation Guidelines:

• Clients must provide accurate birth details for astrological analysis
• Sessions are conducted in a professional and respectful manner
• Recording of sessions is prohibited without written consent
• Follow-up questions are included within the session duration

Payment Terms:

• Payment is required in full after consultation services are provided
• We accept PayPal, Stripe, cryptocurrency, wire transfers, and digital wallets
• Prices are quoted in USD but automatically converted to local currency
• Corporate clients may request invoice-based billing

Refund Policy:

• Full Refund: If we cancel or cannot provide the scheduled service
• Partial Refund: If service is interrupted due to technical issues beyond client control
• No Refund: Once consultation is completed or if client cancels within 24 hours
• Rescheduling: Free rescheduling allowed up to 48 hours before appointment

Client Information Protection:

• All personal information shared during consultations is strictly confidential
• Birth charts and personal details are stored securely and never shared
• Session recordings (if permitted) are for client use only
• Testimonials are shared only with explicit client consent and anonymized

Data Usage:

• We use client information solely for providing astrological services
• Contact details are used for appointment confirmations and follow-ups
• Marketing communications require opt-in consent
• Clients may request data deletion at any time

Service Nature:

• Astrology consultations are provided for guidance and entertainment purposes
• Predictions and advice should not be considered as definitive or guaranteed outcomes
• Clients are responsible for their own decisions and actions
• We do not provide medical, legal, or financial advice as substitutes for professional consultation

Liability Limitations:

• Our liability is limited to the amount paid for the specific service
• We are not responsible for decisions made based on our guidance
• Force majeure events may affect service delivery without compensation
• Technical failures beyond our control are not grounds for refunds

Our Content:

• All website content, reports, and consultation materials are our intellectual property
• Clients may use provided reports for personal reference only
• Reproduction or distribution of our content requires written permission
• Our methods and techniques are proprietary and confidential

Client Rights:

• Clients retain ownership of their personal information and birth details
• Consultation reports become client property upon full payment
• Clients may share their personal reports with family or advisors
• Commercial use of our reports is prohibited

Service Termination:

• Either party may terminate ongoing service agreements with 30 days notice
• We reserve the right to refuse service to any individual at our discretion
• Violation of these terms may result in immediate service termination
• Prepaid services will be honored even after general termination

Effect of Termination:

• All obligations and accrued rights remain in effect
• Confidentiality obligations continue indefinitely
• Outstanding payments become immediately due
• Access to ongoing support services will cease

These terms are governed by the laws of India. Any disputes will be resolved through arbitration in Ujjain, Madhya Pradesh, India. For international clients, we strive to resolve disputes amicably through mediation before formal proceedings.

We reserve the right to modify these terms at any time. Updated terms will be posted on our website with the revision date. Continued use of our services after changes constitutes acceptance of new terms.

Notification: Major changes will be communicated to active clients via email or WhatsApp notifications.